FAQ - if you can not find an answer to your question on this page, you can always ask us directly using one of our contact methods.
If you don't see an answer to your question, you can send us an email from our contact form.
All hardware is Supermicro, Fujitsu and HP of Enterprise quality.
We have our own hardware / Network and our own Team.
If you want to terminate your server you need to do it with 5 days prior notice.
You should go to the Client Area and in the server overview click on Request cancellation.
All services will be shutdown if we do not get any response in this time period.
All our servers are collocated in Obe Data Centers, the best datacenter in Sweden, deep within the bedrock and is one of Sweden most spectacular datacenters. Also in The Netherlands (DataOne), Luxembourg (Luxconnect) and Switzerland's Zurich.
Evoluso does only provide refunds on NON-delivered services.
Once a server is delivered we do not provide a refund, unless we did not deliver what you ordered.
If the server is not delivered yet you always have the right for a refund.
Some of our servers are Unmanaged. Managed Servers are properly marked.
For all servers, we offer a responsive client area, where you will be able to restart, stop, start, reinstall, open rescue console, all this directly from your client area. We also offer IPMI KVM, so that you can do a complete maintenance of the server.
However, whenever you have a question or problem, just contact us using our contact methods.
The servers are delivered in: 1h ~ 24h max. (except weekends)
If there is any delay in delivery, we will inform you at maximum 24 hours after the order was made.
If the order is out of stock, we will refund you the money in full
We do not collect any backup from our clients. That is not our policy.
We offer 100% privacy to our clients, and do not get any information or data from their servers.
Servers are delivered with a Fresh OS, after that, all things, configurations or backups are total responsibility of our clients.