Privacy Policy

Evoluso is responsible for the personal information described in this policy. You can contact us about privacy through the Contact page on this website.

When you create an account, place an order or contact us, we collect the information needed to manage that request. This may include your name, company name when supplied, email address, billing and contact details, order or service information, and messages you send to us. Our systems may also process limited technical and security data, such as IP and request information, to operate and protect the service.

We use this information to create and manage accounts, process orders and billing, provide the services you request, answer support or sales enquiries, keep our systems secure, prevent abuse, and meet accounting or other legal obligations. We rely on the performance of our contract, legal obligations, our legitimate interests in operating and protecting the service, or consent where it is appropriate.

We do not ask for or routinely inspect customer server content to create an account. If you ask us to investigate a service issue, limited technical data may be processed as needed to provide that support, secure the network, or comply with a valid legal obligation. You remain responsible for your server content, access credentials and backups unless a separate service is agreed.

We do not sell personal information. We may share only the information needed with providers that help us deliver payments, infrastructure, communications, security or account services. If a provider processes information in another country, we use the safeguards required by applicable law. We may also disclose information when required by applicable law or a valid request from a competent authority.

We keep personal information while your account or service is active and for the time reasonably required for billing, legal, security and dispute purposes. When it is no longer needed, it is deleted or anonymised where appropriate. We use practical technical and organisational safeguards, but customers must also protect their passwords and account access.

Depending on applicable law, you may ask to access, correct, delete, restrict or receive your personal information, object to certain processing, or withdraw consent where processing relies on consent. Contact us through the Contact page so we can verify and handle your request. You may also contact your local data protection authority.

Our contact form may use a security verification service to distinguish legitimate requests from automated abuse. That provider may process limited device, IP and request information for this purpose under its own privacy terms.

We may update this policy when our services or legal requirements change. The date shown on this page identifies the latest published version.